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FAQs

  • Have there been any COVID-related changes at the Spa?

    Our top priority has always been to bring an unparalleled safe experience of healing and rejuvenation to our guests, and our resolve is stronger now than ever before. The Spa has undergone a deep- cleaning and will operate based on the re-opening guidelines as set by Governor Carney and the State of Delaware, and from the CDC (Centers for Disease Control), WHO (World Health Organization), ISPA (International Spa Association) as well as OSHA (Occupational Safety and Health Act) and Esthetics Council, ABMP (Associated Bodywork & Massage Professionals), and the AMTA (American Massage Therapy Association). Our team has been hard at work to raise the bar of hygiene and sanitation, as well as considering every step of treatment processes to ensure we meet your needs in a focused and safe manner that is in accordance with government guidelines. Please see here for a detailed list
  • Is the Spa at the Bellmoor open currently

    The Spa at the Bellmoor Inn is currently closed due to the updated State of Emergency from the Delaware Governor. The spa is scheduled to reopen on Monday, June 15th. Please follow us on Facebook to be notified of any news or reopening updates. 
  • Are reservations required for spa services?

    Reservations are highly recommended but not required. We happily accept walk-ins based on availability! Please note that there may be restrictions on the number of bookings/guests per day we are able to accommodate, so please try to make your appointment as far in advance as possible to ensure availability.
  • How far in advance should guests call to schedule services?

    For weekend services, we recommend guests calling at least 2-3 weeks in advance. For weekday appointments, we recommend guests calling at least one week in advance during the off-season (October-April) and at least 1-2 weeks in advance during peak season (May-September). 
  • Do you have to stay at the hotel to receive spa services?

    The Spa is open to the public in addition to guests of the Bellmoor Inn!
  • Do spa guests have access to hotel amenities such as the hot tub and pools?

    Hotel amenities are for overnight hotel guests only. To enjoy the amenities of the hotel, please call 302-227-5800 to make your room reservation or book online!
  • Does the Spa at the Bellmoor have a steam room, sauna, or relaxation room?

    These features are currently not available at the Spa.
  • Is gratuity included in the service cost?

    Gratuity is not included and is a separate, optional cost.
  • Does the spa offer discounts/packages?

    The spa offers a number of packages at a discounted rate, as well as a year-round local discount and seasonal daily promotions. For more information, please visit https://www.thebellmoor.com/spa/spa-packages
  • Is there a minimum age for treatments?

    The Spa at the Bellmoor welcomes guests 18 years of age and older. Minors may receive massage services provided they are accompanied by an adult throughout the duration of the service.
  • What is the Spa at the Bellmoor cancellation policy for spa services?

    Treatment times are reserved especially for you. For individual reservations, there is a 50% charge for any cancellations to appointment with less than 24 hours notice. Spa Packages require a 72-hour cancellation notice. Groups require a 7 day cancellation notice or there is a 50% charge. A missed service without cancellation will be charged in full. 
  • What if I am late for my spa appointment?

    As a courtesy to following clients, late arrivals will only receive the remaining available appointment time. 
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